Refund policy
Returns & Refund Policy
At Tiny Trouble, all of our products are made to order especially for you. Because of this, we're unable to accept returns or exchanges for change of mind, incorrect size selection, or if you simply change your mind after ordering.
Faulty or Damaged Items
If your item arrives damaged, defective, or incorrect, we'll make it right. Please contact us within 30 days of receiving your order with:
- Your order number
- A clear photo of the issue
We'll arrange a free replacement or a full refund — whichever you prefer.
Lost Packages
If your order hasn't arrived within the expected delivery window, please get in touch within 7 days of the estimated delivery date and we'll investigate and resolve it for you.
Non-Eligible Claims
We're unable to offer refunds or replacements for:
- Incorrect size or colour ordered by the customer
- Minor size variations within 1 inch of the size guide
- Low-quality prints resulting from a low-resolution image provided at the time of order
- Orders with an incorrect delivery address provided at checkout
How to Contact Us
To raise a concern, please contact us at tinytrouble10@gmail.com and we'll get back to you as soon as possible.